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How to configure settings for voicemail?

I have just switched my phone from business individual to join in with my family and now in my voicemail there is a lady answering my voice mail, followed with music, then me. This is very annoying and time consuming. I don't like it.

vivian thomas
vivian thomas

how do I reset my voicemail, I am not receiving any and the number which was originally in my phone to pick up voicemail has disappeared

For assistance on configuring your voicemail, you'll need to contact Rogers support at 1-888-764-3771 or through their live chat. They'll be able to help you configure or reset your voicemail after verifying your account information.

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