Why does my camera app say cannot connect to the camera on the ZTE Majesty?

Every time I try to open up my camera and take a picture, the box appears along with a green grid behind it and it says" cannot connect to the camera" what's going on? I just bought this phone not even a week ago... very upset about this malfunction considering the price I paid for this phone...




Hi Tony, this sounds like a simple hardware issue that's being caused by a loose connector somewhere inside the phone. Is sending this phone in for warranty repair an option for you? There is at least one instance of a user having this exact same problem -- albeit with a different phone -- and it was fixed by a quick disassembly/reassembly procedure. You can check out the details here.



Not the answer you were looking for?