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Why can't I view incoming text messages on my HTC Desire C?

My PC HTC Desire C will not allow me to view incoming texts. It shows they are there but just keeps showing the little circle stating its loading?

Restart your phone and try viewing the messages again. When something goes wrong with my phone, whether it's a basic phone or a smartphone, I just turn it off and turn it back on and my phone works well again.

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