Why can't I set up voicemail on the ZTE Quartz?

I have a ZTE Quartz, and can't figure out how to set up my voicemail. When I look under system settings, I don't see voicemail settings anywhere. Is there an app I need to download to the phone first?

Hi Shelby. Dial 1 and follow the voice prompt. If there's none, you may have to contact your carrier first to enable voicemail service.

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