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Why can't I send or receive picture messages on the ZTE Quartz?

I got my daughter an zte quartz for christmas from qvc with 1200 minutes she can't receive or send pictures messages at all I got the same triangle is the lady in the question above had she has wasted her minutes trying to fix this problem but I don't know why it keeps not letting her send or receive them

Hi ruby! Pull down the notification bar and see what the exclamation mark in a triangle mean.

I get a triangle sing with an explanation mark in the middle when trying to send a picture. beside the picture I get a red circle arrow that takes you back to the original picture before you hit send

Which carrier are you with? You can't send or receive because you don't have the proper MMS settings.

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