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Why do I no longer hear message notifications on my Samsung Galaxy Ace II X?

when I get a tex on my cell it don't whistle now so don't know that I have received one

no my cell wasent on mute phoned rang had to bring it to a technican and they erased every thing to get it working so they said it had to be done lost every thing wasent very happy with that

Hi dolly. Check if your phone is on Silent mode. If it is, just press the volume keys on the side to raise the volume up so you can hear your ringtone once again.

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