Why do I keep on getting incorrect email addresses when typing on the BlackBerry Q10?

When I begin to type an email address, it auto substitutes/ defaults to an incorrect address not in my contact list?




Hi Don. The idiot who set up my Blackberry when I bought it, entered my email address incorrectly. Unfortunately I have forgotten my password and the only way I can set a new password is to send an email to my email address, but the one entered is INCORRECT !!!!! Any idea what I need to do in order to change my email address to the correct one?


Hi Don. Those could be the auto suggestions that appear from your past emails. Unfortunately, they cannot be turned off. Contact BlackBerry to let them know about your concern so they can fix it on the next software update.



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