Im not here to answer questions but i need help with something like this aswell. I have the Alcatel one touch t'pop and the phone memory is pretty low, ive had to delete apps i love. As this is my first smartphone, i want the best possible experience:( Unfortunately its not going so great. I had this phone for christmas and bought a SD card for it, with alot of memory on! My apps will not move to the sd card, and i dont know why?, If someone could help me i will be blessed and pleased:) Thank you.

Hi Mari. Your phone could be running low on memory (RAM) not the internal or external storage. Maybe you have a lot of apps running in the background causing your phone to run low on memory. Close those apps and your phone should be okay.