Flo Cloutier

The USB on Kobo Glo malfunctions and states Code 43. What's it about?

When I plug the usb cable from the computer to my ereader (Kobo Glo) it asks if I want to connect, I hit the connect , and then the screen states (Connected and charging) it is not recognized. I then go to control panel in the main computer and see that the usb is not functioning correctly states (code 43). any help appreciated?

Hi Flo. Code 43 means that a device driver notified the operating system that the device failed.

You can run the diagnostic tool Hardware devices are not working or are not detected in Windows on the Microsoft Fix it Center.

For more information > click here.

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