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Why won't soft touch keys work on the Micromax Canvas 2 Colours A120?

My mmx canvas colors A120)
Bottom keys are not functioning.
Even though the touch is working properly,
I cannot go back since those keys are not working.
Even the touch is not crack or broken
Plz help me
Give me a solution to solve

I tried to download one of the button saviour apps from the Play Store...however, when i try to switch it on,  i  am unable to do it as that part of the screen which displays to press OK....has stopped working :(

Do you suggest any other option to resolve this issue?

The issue u are facing is hardware related.Ur digitizer might be fried or something else . Try using button saviour app ,worked like a charm for me

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