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Why is the Tambaram service centre taking too long to repair my Micromax Canvas Selfie?

My micromax selfie is not charging well. Tambaram service centre take more thanmore than 15 days for rectifying. 

It's possible that they don't have the parts yet for your phone. It's best to follow up regularly because if you don't, sometimes it takes longer as they tend to forget or they just don't have the urgency to get your phone fixed.

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