If a phone call comes in and the flip phone is opened a voice announces the incoming call with a name and/or phone number. The announcement is muting the ringtone volume, even at its highest setting. How do I eliminate the announcement so all I hear is the ringtone and possibly change it to display the same information on my screen?
I have tried all the suggested steps. Unchecked existing and rechecked desired mode. I hope it works. Seems to only do that on incoming Unknown calls.
A thousand thank yous! I called AT&T TWICE at "611", and each time they could not permanently fix this problem. I am curious as to how you figured this out. I am 61, but pretty comfortable with tech.
I hope the nitwits at AT&T read this!
I had the same question. I just got the phone August 1st, 2015 and I've had this problem since around Dec 15th, 2015. AT&T is my phone provider. I called AT&T and their "solution" worked for one day and then I still have the same ANNOYING problem!
Oh, BTW, I have the problem even when the Flip Phone is closed. About 10 minutes ago, I just put my phone on Silent in about 6 different places in the Menus. Let's see if that works!
If you go to settings, then accessibility, then voice command, then call alert, you can select ring only.