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Why can I only call when on speakerphone on the CAT S40?

Second s40. Got a new one because the speaker failed . I can only call when on speakerphone. Otherwise no one hears me. Is there a simple solution? Please help I am about to throw this thing on the floor. This is the second time. This phone is 2 weeks old. Thank you for helping me out.

Hi Michiel. I suggest taking it back to the where you bought it. Has the phone ever gotten wet?

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