Molly McCusker

Why won't Samsung Galaxy Core Prime camera work?

So I was going to take selfies with my friends at the park today but my camera wouldn't work. All it shows is black. I tried multiple methods online but none worked so I have nearly given up. Any tips please? I've only just gotten this phone and something's not working already. P.S. before we decided to take pictures my camera was working fine and then all of a sudden, doesn't work.




Common solutions include:

1. Restart your phone
2. Clear cache and data

- Go to Settings > Apps
- Go to the "All" tab and look for the stock camera app
- Tap on "clear data" and "clear cache"

3. Reset back to factory settings (make sure you have backed up important files)



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