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Why does my ZTE Quartz turn on and off randomly?




Phyllis

I am on my 2nd zte quartz phone.  Both developed the same issue.  They will begin randomly rebooting themselves.  Gets progressively worse over time.  I am waiting for the return label to get the 2nd one replaced.  Total Wireless will not replace it with a different model but they will at least replace my phone.  I am hoping the third time will be the charm.



Bob

Mine did the same thing,called Tracfone and they did a different factory reset with power button and volume control button. Back-up everything or you will loose it.Cured mine..



I read that this happens to other ZTE Quartz users as well. I highly suggest that you have it checked. Please let us know what you find about it.



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