Larissa Ziesmann

New LG THINQ G8X DUAL WON'T CHARGE WITH DONGLE.

I just bought the LG THINQ G8X dual and have a charging issue. When I charge with the dongle, the phone won't charge. The icon shows that it's charging, even shows fastcharge icon, yet my battery goes down. I've had phone for 2 weeks and it was fine. This just started a few days ago. I have to take the screen out and charge with the C charger. Btw, I am connecting the dongle properly, the correct side faces up.. Other wise it wouldn't show its charging, or show the fast charging icon. 




Hi Larissa. I'm guessing you have a broken charger. Have you tried using a different charger? Since it's recently bought, please visit the store where you bought the phone and request the accessories be replaced.



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