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Why won't my Alcatel One Touch Fierce XL ring?

Mine won't ring either, and it's NOT in silent mode.  Just started happening recently.  Perhaps it's time for a new phone.  I've tried turning the ring volume to silent, then back to full again, rebooting the phone, clearing cache and rebooting the phone.  None have helped.  I'm not in airplane mode either.

Hi Clarence. Maybe you are in silent mode. While in home screen, press volume up, volume bar will show up, max it to the right.

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