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What to do when Coolpad phone screen froze and doesn't show anything but a liney screen?

My coolpag 4g screen has been frozen for about 4 months now. It still turns on but it only displays a liney screen, often blue or gray. I want to keep the photos somehow but when i plug it into my computer nothing comes up. What can i do to fix this problem? and how may i save my information?

You can try connecting your phone to your computer and see if you can access it as a USB device. If you can, then you can copy your files. Then contact Coolpad or the store you purchased it from to find out where you can send or bring your phone for repair.

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