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What to do when BlackBerry Z3 switched off and won't turn back on?

My BlackBerry z3 just switched off and it won't turn on. No light is coming on even after putting it on charger please help




Lhynn

Hi Osas,


Just to make sure, try another compatible charger. Let's isolate the problem first. If it will still not charge, remove the battery and press the power button for 10 secs. Put the battery back in, if it is still the same issue, try to connect it to your computer with the BB software and see if it will be detected. If it is detected try updating the software or recover. If everything else fails, I would suggest going to an authorized repair center.



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