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Master code and network codes needed

I bought a phone and it is asking me the network code and I tried that now its asking me the master code, I need both to use this phone cause I am now using chatr paid for my pay as you go time and cant use this phone could someone please give me the codes I need I would appreciate that so much I cant afford anymore money for a new phone . I really need this phone for work and kids I'm a single mom with three children . Help me plz..its a samsung s6 . 

Hi Lynda. Was the phone from Rogers? If it is, you should contact Rogers for the unlocking process. Good luck!

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