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Elwood Wallwork

I use fingerprint to unlock my phone but its asking for my password which i forgot. How can I retrieve my password.

Accepted Answer

Can you try these:

  1.  Visit Samsung Find My Mobile login your Samsung account and try to unlock the phone.
  2. Enter a wrong code multiple times 'til you see the option Forgot PIN Prompt
  3. Visit a Samsung store and bring evidence of ownership

Hi Elwood. Which phone are you using? Are there no other option on the screen?

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