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I turned my BlackBerry Q10 and when I turned it back on the battery registered only 10%. What happened?

I turned myphone off then when I turned it back on it was hot for a few hours then the battery registered only 10%... what happened?

Hi trudi. You should have your phone checked. The battery probably isn't holding the charge as it should, that's why it's losing power even if you turned off your phone. Contact Blackberry to find out where you can bring your phone to have it checked.

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