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Magaly Sierra

What to do when the Samsung Galaxy Mega 6.3 is not charging?

I need help Metro is charging me a deductible and they should send it with the warranty. I purchased a galaxy mega, Dec 11 2013, and it is not charging. It feels like something is blocking the charger? 

Hi! Can you tell us how you are trying to charge the Samsung Galaxy Mega? Are you using a wall charger or charging it through USB with a computer? Always make sure that the USB cable is connected properly and inserted all the way in the port. If you've done that it still won't charge, is it possible for you to try charging with a different USB cable? Try that and see what happens. Let us know how it goes!

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