Why can't the Huawei Honor 3C connect to a 3G network?

I have problem with my honor 3c 3g network, it can be found among networks but can't get connected?

My relative bought a phone from china to here (India). huawei honor G621 tl00. 1gb ram 8 gb rom. 4g lte. but the problem is not getting 3g . network mode (2g/3g) inactive . so i am getting only 2g network. but no problem for wifi. Please help me.

Maybe you just don't have 3G network in your area. Contact your carrier about this problem. And by the way, usually, a simple phone restart fixes this problem.

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