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Why won't ZTE Quartz connect to email server?

I have a ZTE Quartz that won't connect to the server or allow me to check my email. It has never worked. I have called Tracfone on this and they couldn't help me. Please reply with any suggestions. Thanks.

Bev clemente
Bev clemente
My zte Quartz is unable to connect to server but my old zte valet had no problem. How do I fix this?

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