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Why can't I download large files on my phone when I still have a lot of space in my SD card?

I have 14.84  gb on my sim card and my actual phone storage is almost full how come i cant download large files when my sim card has a lot more space than my phone storage and yes i have sprint?

Which phone are you using? Check how much phone memory you have, if I understand it correctly, the files that you download are temporarily saved in phone memory then moved to SD card once done downloading.

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