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Why can't I call Chatr customer service?

I can't call customer service 1-800-485-9745, and 778-318-8479 #, it is said no net work coverage, why? I have a $20 plan

Romain Yelle

I boughted a new cell.motoE i already has my sim card it is inclued in the cell.What i want is only the card at 10.00 and i suposed you give me a phone number .That's all i want Tank you for you're attention

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