Why can't I access Jio SIM from my Motorola Moto (3rd Gen)?

I can't access my jio sim from my moto g3 TE in my location. my location bandwidth is 850MHZ. so what should I do now? Should I change my phone?

Hi there Ashik. Can you try the SIM with other phones just to make sure the SIM is properly working. Please update us.

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