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Why can't I send or receive texts on the Alcatel One Touch Pixi Glitz?

It worked fine for a few days, then stopped. Calls go thru fine. Many minutes remaining. Pixi Glitz screen shows txts sent, no one rec; & other phones show txt sent successfully to PG, but they are never rec. Also-- reception area seems to have disappeared around the same time. We used to get excellent reception at home, but now, none. When we take it to another area of town, we can call in & out, but no text anywhere. When new, we had txt & calls at home, np.




Have you contacted Tracfone Wireless to report your issue? That's the first thing you should have done. They could be experiencing network issues in your area.



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