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Why can't I see incoming caller name even though recorded on my XOLO LT2000?

Although my new phone XOLO LT2000 has numbers stored with ISD codes (+91-000000000000), when I get a call from the same number i only see the number and not the caller name. I did not have a problem with my earleir handsets Canvas, BB, Samsung so am sure this is not an operator probler but some setting with the XOLO config. Please help

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