Why can't I download picture messages on the Huawei Inspira?

i can not down load pictures that come thru text messages. data is enabled, have powered off and on. deleted pic and messages....




I called tech support and was surprised by the cause of the problem. turns out all my settings were correct ( I try to check before seeking advice) BUT my wifi was on! had to turn it off and use my carrier's network ! problem solved


Hi Jolene, before you can download pictures that are sent to your phone via MMS, you need to make sure that your phone already has the right MMS settings according to your network operator. If you are able to enable data but still can't retrieve MMS, it might be best to get in touch with your carrier to get the phone set up with the right settings. Hope this helps you find a solution to your problem!



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