Hi Brandy,
What model of Kyocera? Did you set up a lock screen or passcode on your phone? Assuming this is and Android based, if you forgot it, you might need to do a full reset w/c means it will wipe out the info on your phone. Volume UP/Down + Menu + Power button. In some cases it's just Volume Up/Down + Power button. Once you are in recovery select Wipe Data and restart your phone.