the headset button is on my phone and i can not get it off. the only options it gives me is headset or headset and phone i can only hear someone talk when the speaker is on.
Hey Al, using a needle, check if something is stuck inside the audio port.
I have the same issue with my Alcatel 871A. The headset icon appears at the top of my screen and it seems to be stuck in headset mode, even though I do not have a headset connected to it. I have switched the settings to "headset only" and back to "phone & headset" and it makes no difference. I have powered it down, removed the battery and let it sit for 10 minutes hoping that it would correct itself but no luck. I have also connected and disconnected the headset many times and that won't help either.