Well, the number rule (and question) to that quest of yours is: did you keep your receipt? Perhaps a warranty card? If you are a prepaid service customer, checking for physical damage can order warranty replacements at any verizon store. Ordering via its customer service is not possible, sad to say. For more details about their contact information and terms and conditions, you could always rely on their official website.

Hi Garth. Please contact the store where you bought your phone first. They will help you with the warranty process. Good luck!