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Why can't I connect to a Wi-Fi network on the Huawei Honor 3C?

i have huawei honor 3c still in warranty. its my 3rd day without internet on my mobile. because when i want to connect my wifi network its stuck on authenticating and obtaining ip address and than nothing in the result. meanwhile same wifi connection running very well in other devices. please someone help me because of this problem i am not able to in touch with my family.

Are you sure you entered the correct password? Also ask the administrator if mac filtering is enabled, you may not be on the whitelist.

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