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How to change voicemail greeting on the ZTE Maven?

ZTE Maven

I bought my son a zte maven for his birthday. I bought it off a person who has had it since new. I asked them if they knew how to set up voicemail n they said no. It's really bothering me cause on the top of screen it has a voicemail logo n when he puts his password n to unlock the screen it pops up. I've even tried calling the voicemail n it keeps saying put n ur password. Please help us figure out how to do it..thx

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