Agnes Tkachyk

How can I get out of my MTS plan?

Why can I not get my mts cell bills adjusted properly? For3 consecutive months I have additional charges added on and when an adjustment is made my taxes are mot taken off. 

If we pay for hotspot on our iPhone but now have internet in our house, can we cancel it if it is part of our plan?

Hi Agnes. You simply have to contact MTS and tell them that you want to end your contract early. You will be required to pay an early cancellation fee. The amount you need to pay will depend on the number of months left you have in your contract.

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