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What to do if you forget voicemail password on the Doro PhoneEasy 626?

tried to call carrier, my son bought phone and used his social so I can't give that number because I do not know it, I started to program voice mail and apparently misdialed number and can't get it to respond now to the number that I thought I had entered. have a call in to carrier and waiting for a response.

Hi grace. You can contact your carrier to reset your voicemail password.

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