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Why do ringtones often don't work on my Motorola Moto X Play?

Every so often I get no sound from my moto x play. Rebooting does the trick but is a pain when the sounds for ringer ,text and notifications don't work

Hi David. Can you first change the ringtone on your phone to a really loud and distracting one? I had this similar experience one time where I really don't notice my phone ring but others do, I just changed my ringtone after.

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