olivia_23860

Why can't I get text messages from one person after switching to a Samsung Galaxy S4?

Hi have recently switched my phone from a Iphone 4 to a Samsung S4 and i can't receive any text messages from 1 person in particular anytime since switching the phone. They go with telus, and my service provider is bell. Bills have been paid, they are receiving text messages from everyone but my phone number. what can be done to fix this??




Hi olivia. Have you installed any blacklist apps on your phone? You could have accidentally included your friend's number in the blacklist. But if you don't have such app, I would suggest you contact Telus to report your issue so they can check what the problem is on their end.



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