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Can I remove the in-call lock screen on the LG Joy?

Its difficult to use the key pad when you are trying to make a call if the lock screen keeps coming on. Ive changed the lock screen and timer for general use but cannot see anywhere to change this

my mums does this and despite trawling the forums for weeks and asking an instore tech expert it cannot be removed as its a securtiy feature to stop face dialling. wouldnt have got her the phone if id known, my android does not do this.

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