Wind Mobile

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Popular Plans

$25 Talk & Text

  • $25.00 per month

$29 WIND

  • $29.00 per month

$33 Monthly

  • $33.00 per month
See All

Popular Phones

HTC One (M9)

HTC One (M9)

Samsung Galaxy S6

Samsung Galaxy S6

Info & Contact

About Wind Mobile

Voice network: GSM, UMTS
Data network: HSPA 1700/2100 MHz

Wind Mobile Customer Service

Mailing Address:
207 Queens Quay West Suite 710 PO Box 114 Toronto, ON M5J 1A7 Canada

Telephone:
1-877-946-3184

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Wind Mobile Question?

Visit the Wind Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (3.3/10 Avg. rating)

No fess, no contract and unlimited data even with tethering is a great deal

from myCELLmyTERMS (3 years ago)

We now have another choice in the market and competition will be good for the industry. I believe Wind will be a victim of great expectations and they will not be able to live up to them initially. With over $1 billion invested – they have to make money and repay their debts and obligations.&n... More

Weak management and poorly trained customer service reps

from Digital Home (4 years ago)

Wind Mobile encourages deceiving the customer rather than admit problems - from the first sales rep I met to the second line tech support to the supervisor, I was told and promised information and feedback that was nothing more than a lie. The first Wind staffer told me there were better plans... More

Poor customer service, spotty reception, excellent value

(2 hours ago)

Been with Wind for 4 years now and am rather unimpressed with their coverage growth. There is a 30 block dead zone on a major corridor in Surrey BC that is SUPPOSED to be in their coverage area, but signal drops to one and intermittently no bars/or into roaming. Has been like that for 4 years so far... More

  5/10

Wind mobile sucks

(3 days ago)

I regret having shifted to wind mobile. Wind mobile network is crap. Neither the phone nor the Internet connection works whenever I most need them. $45/month is too expensive for the crappy service provided by Wind mobile.

  1/10

Great plan for what I need

(6 days ago)

Great plans and phone. don't need a credit card to pay you can just go in a wind location and pay. If data were faster I'd give it ten

  7/10

Hate My Wind Service

(10 days ago)

I got Wind $39/month special 2 months ago. Phone service is intermittent and drops out frequently. Always screaming at the phone to say, "Can you hear me?" Junk service. I am going to another provider to switch my service tonight. Too bad minimum rating is a "1" and not a "0". Wind would deserve the... More

  1/10

Price vs Services

(10 days ago)

  8/10

Horrible horrible horrible Wind

(18 days ago)

worst network in Canada by far. The sales person lied to me that downtown Toronto is their strongest service. Lies!! the moment I enter my office on Adelaide street E, the phone goes off until I step outside my building in the evening and even then the network reception is extremely poor. Nobody ca... More

  1/10

BEWARE: Travelling to Italy with Canadian Samsung Phone? Italy SIM CARDS NOT COMPATIBLE!!

(21 days ago)

Italian WIND Mobile SIM cards DO NOT work in Canadian Samsung phones. Apparently NOT compatible. WIND staff are not aware (or choose not to be aware) and no refunds once you buy. Zero customer service once you walk out. Might as well be talking to a wall. 30 euros down the tube.

  1/10

The worst customer service in Canada

(29 days ago)

I had a issue with Wind. For 3 months they repeated the same answer, IT'S POLICY. well I'm very determined, after telling the CCTS my complaint, Wind couldn't provide proof of this policy to the CCTS, my determination paid off and Wind paid me! If you know Wind is not being truthful, don't give up.... More

  1/10

Poor voice and data

(29 days ago)

Sitting on the GO train at Union station there is such poor internet performance I end up giving up.

  4/10

Bad coverage mainly in buildings

(about 1 month ago)

if I can't get coverage in buildings..what's the point of any "unlimited" service that slows down to unusable speed after 4-5gb? laughable..sitting in the hospital looking at your phone saying "WIND AWAY" and can't use it because it will charge you roaming IN ****ING CANADIAN CITY?! screw it, I'm do... More

  3/10

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