Koodo Mobile

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Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month
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Popular Phones

Samsung Galaxy S6

Samsung Galaxy S6

HTC One (M9)

HTC One (M9)

Samsung Galaxy S6 Edge

Samsung Galaxy S6 Edge

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.8/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

I forget what it's like to be with another carrier!

(10 days ago)

Been with Koodo since 2009. I never had the need to call customer service even once! Everything has been straightforward billing-wise and service has always been excellent (I watched videos over the network after a 40 minute drive north and a 10km hike in the woods (From Kingston). If my bill was ev... More

  9/10

Slimey

(18 days ago)

So ive been with koodo for two years now, my first experience with a canadian phone company. For the first year they were great for the most part. But this second year they have taken me for a ride. I temporarily left canada for a few months and went online to put my account on seasonal hold and got... More

  2/10

Koodo - They are POLITE, APPRECIATE your business and don't lie to you UNLIKE BELL

(22 days ago)

I switched from BELL after 15 years of hell last October. My friends say I look younger! The last straw for me was when I got into an argument with my wife over financials and when we sat down and looked, BELL took $2800 out of my pocket as we were on direct pay. Their solution after hours on the... More

  10/10

Stay away if you want customer service

(about 1 month ago)

Kind of funny how never drop a call any time except for when I'm on hold trying to solve a billing issue. They hang up when you are on hold. I can never get anyone who speak ok English language. I was with Koodo for 6 years best thing I ever did with phone was change providers. I was with Koodo 6 y... More

  2/10

I get signals every where in and out side of calgary in mountains too.

(about 1 month ago)

  9/10

Best price in town!

(2 months ago)

I've been with Rogers, SaskTel, and Koodo. Koodo is the cheapest in town and piggybacks the SaskTel towers. As such, I have no idea why people in this province are so married to SaskTel. They provide half the service at twice the price.

  10/10

Service is key

(3 months ago)

This provider doesn't offer 24/7 tech support and if you are a koodo customer you better believe you'll need tech support. Never expect your bill to be what its supposed to be, koodo is always overcharging.

  1/10

Excellent Customer Service, no hidden fees, but deals aren't very competitive

(3 months ago)

I started my current Koodo plan roughly 2 years ago. 1GB data, unlimited CA/US text/call, voicemail, caller ID, etc. It was about $45/mo. Great deal! But now Koodo's prices aren't very competitive. They've gone up. I'd like to upgrade my plan but it seems I can't anymore... They have excellent cus... More

  7/10

Love it

(4 months ago)

I really appreciate the Customer Service - I am travelling and got cut off from service in the US, called Koodo and they were wonderful, showed me how to re-connect manually, and sooo nice - polite - and very patient. Someone in Quebec I believe - Merci Merci.

  10/10

Doesn't reset my monthly usage..

(4 months ago)

I pay for my phone plan, monthly, and Koodo here, decides to not reset the data and phone usage that I pay for. Now, being the person I am, it doesn't matter too much, because I have enough minutes to last me a year, but I'm paying monthly for a yearly plan..? 500mb, 500 minutes. Hasn't reset for ov... More

  2/10

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