Fido

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Popular Plans

$105 Max

  • $105.00 per month

$15 Fido

  • $15.00 per month
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Popular Phones

Samsung Galaxy S6

Samsung Galaxy S6

LG G3 Beat

LG G3 Beat

Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

Telephone:
888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Large center ok, rural very poor

(23 days ago)

  3/10

Used to be a good company

(26 days ago)

I've used to be happy and loyal customer of Fido for over 5 years. But in March 2015 something went wrong absolutely. I stop to receive paper bills from them, and worse - could not, and still can not see missed bills on-line. Have been asking for copies since April. Spoke with so many reps. Promise... More

  1/10

Really annoyed with fido

(27 days ago)

I orderd two iPhones and was told there were going to arrive at my house in 5 business days, it's been two weeks and I still didn't receive them. All I got was a notice on my door that said to pick them up from UPS. At UPS there was a small package with only one SIM card even though I specifically... More

  3/10

"System Error" = $500 Theft

(about 1 month ago)

I have been a Fido customer for many years. My bills are always paid on time because I have it set up for automatic withdrawal. Recently Fido took over $500 from my account due to a "system error". When I caught them they returned $300 of the money they took but said that they were entitled to k... More

  1/10

Overpriced plans, bad customer service. Stay away from this company.

(about 1 month ago)

I had Fido for 1 year and a half. For the price, sure you can get a better plan/price from other company. When I said that I was moving my number to other company, they even didn't try to lower the cost of my plan, the opposite, they tried to increase the price pretending that was a good deal for me... More

  1/10

Stay away from this company

(about 1 month ago)

Avoid Fido at all costs! Worst customer service ever! I bought a phone from Fido online which was supposed to cost 125$ and they charged me 200$. Two weeks and 5 phone calls later and they didn't fix this problem yet. I was subscribed to a protection plan I never asked for and overcharged 10$ monthl... More

  1/10

Very disapointed

(about 1 month ago)

it is been a nightmare to deal with fido ,,,i have been with them for 5 years i have 2 lines i always have problems with my bill it took me today 1 hour talikng with them with NO SOLUTION their system isFFFF UP PLUS THE MOST ANNOYING PART IS WHEN YOU NEED TO TALK TO A MANAGER OR SUPERVISOR NONE IS... More

  1/10

Fido Added Wrong Travel Pack

(2 months ago)

I added a zone 3 pack which includes China and I received a bill charging me for usage in China. I called and they said my pack was only valid for the Carribean, Mexico and Central America, which is part of zone 3 and INCLUDES ASIA! I will be cancelling my services.

  1/10

FIDO IS A NIGHTMARE

(4 months ago)

Fido is by far the worst phone company I've ever dealt with. I've been with them for over 10 years until they showed their true colours a few months ago. These crooks increased my monthly phone plan (by removing $15 of my monthly credits) RIGHT in the middle of my contract and threatened that I had... More

  1/10

I hate fido

(4 months ago)

I hate fido . Because I m very upset this coustmer service. I was so many time write complaint fido network. And last 5 month ago my phone apple 5 is hang on . I call fido . That's guy said this is not our problem go apple care . I was go so many time apple care . And apple give me 4 time change n... More

  1/10

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