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Popular Plans

$105 Max

  • $105.00 per month

$15 Fido

  • $15.00 per month
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Popular Phones

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Info & Contact

About Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

Voice network: GSM 850 / 1900 MHz
Data network: GPRS, EDGE, HSDPA, HSPA+

Fido Customer Service

Mailing Address:
800 de la Gauchetiere West, Suite 4000 Montreal, Quebec H5A 1K3

888-481-3436 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Fido Question?

Visit the Fido Q&A Forum to get answers, ask a question or help others.

Reviews (3.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Overpriced plans, bad customer service. Stay away from this company.

(2 days ago)

I had Fido for 1 year and a half. For the price, sure you can get a better plan/price from other company. When I said that I was moving my number to other company, they even didn't try to lower the cost of my plan, the opposite, they tried to increase the price pretending that was a good deal for me... More


Stay away from this company

(6 days ago)

Avoid Fido at all costs! Worst customer service ever! I bought a phone from Fido online which was supposed to cost 125$ and they charged me 200$. Two weeks and 5 phone calls later and they didn't fix this problem yet. I was subscribed to a protection plan I never asked for and overcharged 10$ monthl... More


Very disapointed

(17 days ago)

it is been a nightmare to deal with fido ,,,i have been with them for 5 years i have 2 lines i always have problems with my bill it took me today 1 hour talikng with them with NO SOLUTION their system isFFFF UP PLUS THE MOST ANNOYING PART IS WHEN YOU NEED TO TALK TO A MANAGER OR SUPERVISOR NONE IS... More


Fido Added Wrong Travel Pack

(about 1 month ago)

I added a zone 3 pack which includes China and I received a bill charging me for usage in China. I called and they said my pack was only valid for the Carribean, Mexico and Central America, which is part of zone 3 and INCLUDES ASIA! I will be cancelling my services.



(2 months ago)

Fido is by far the worst phone company I've ever dealt with. I've been with them for over 10 years until they showed their true colours a few months ago. These crooks increased my monthly phone plan (by removing $15 of my monthly credits) RIGHT in the middle of my contract and threatened that I had... More


I hate fido

(3 months ago)

I hate fido . Because I m very upset this coustmer service. I was so many time write complaint fido network. And last 5 month ago my phone apple 5 is hang on . I call fido . That's guy said this is not our problem go apple care . I was go so many time apple care . And apple give me 4 time change n... More


Consumers Beware: Fido Bites the Hand that Feeds

(3 months ago)

I am currently going through an extremely difficult experience with Fido, which called me two months ago to offer me a “better" plan and then blatantly misled me into accepting one that was actually inferior to my previous one, as it did not have free unlimited incoming calls like my old plan did. A... More


Changed service mid-contract. Totally unfair.

(3 months ago)

I have a two-year contract with Fido. First year was able to suspend phone service for winter months while in southern U.S. This cost me $15 per month. This was agreed to when I started my contract with them, which was major factor in decision to go with Fido. I was then able to reinstate full s... More


Travel Pack Scam

(3 months ago)

I was travelling to the USA. I tried buying a travel pack on the Fido website, but the travel pack page has no obvious way to purchase a pack. The page contains information only. (There is an option to text for travel pack but I tried and nothing happened.) I eventually bought what I thought was a t... More


Great customer service fast and help full

(4 months ago)

I just started with Fido and have had nothing but great experiences with them my phone plan is very good for the cost and I live in the middle of no where and I still get good service I called to change my billing options and the representative was able to change it pronto. I also asked how I manag... More


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