A perfectly competent handset with a smart design, easy to use interface, and a healthy selection of features
Compared to the competition, it's hard to know exactly who the BlackBerry 9860 is going to appeal to. For your average man on the street, mid-range Android handsets beat it for price and features (if not build), and have a much better stocked app store. And it certainly doesn't have the might to take on the likes of the iPhone 4S or Samsung Galaxy S II. This only leaves the corporate market and BlackBerry fans. With regards the former, the touchscreen form factor may not sit well with the majority of users, particularly when the typing experience isn't quite good enough. Likewise, don't BlackBerry fans buy them primarily for the keyboard anyway? Whatever the case, this certainly isn't a bad phone, just not one we'd outright recommend.