Sanyo

This phone is good if you just want to do simple things like texting and making phone calls. Which is what i am looking for. Nothing major, just simple. But after a year the screen blacked out, though I could still use the phone for calling and could text if I put it up to a very bright, bright light to see what I was doing. The thing is was very careful and hardly even took the phone anywhere in public unless I needed to. But b/c it was under extended warranty I was able to send it in. The lady at MTS was very helpful and she inspected it and said she doesn't see any physical damage to it so they were able to accept and send it off. Got it back 7 weeks later to find a report saying it had minor scratches (?????) and physical damages that were beyond repair. When I flipped it open all the way I could hear a cracking sound....that I didn't hear before sending off. The screen itself was even so dirty. Not impressed one bit. Will not get a Sanyo again. Before getting this phone, should have done my research so it could last longer.

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I bought 2 Sanyo PRO-700's for our landscaping business, I paid over $600 for both of them and both died about 4 days after the warrenty ( 1 year ) I called sanyo and explained that they died and I would like them to repair it. they asked if there was any damage to the phones. I told them that the 10-4 button had fallen off the phone at 3 months, but since I don't use that feature, it didn't matter. She told me that since I told her that it was past the warrenty and their was damage they would not help me.... First off, if I sold a product and it failed a few days after the warrenty, you better believe I would fix the problem! That's how you keep a customer for life. Second, their button fell off and becouse of that the warrenty is void..... That's like buying a new truck and in 3 months the engine blows up and you take it to the dealer and they say " sorry but it's damaged.... you don't have a warrenty"

I don't get mad often at companys, but I told the lady at snayo that if they did not fix the problem, I would tell everyone that I know about how I was treated...... And here I am!

On the other hand i had a problem with my jawbone and called up the company expecting the age old screw you treatment and was treated like royalty.

Don't buy any SANYO phone..... They treat their customers like Crap!

Trust me!

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As other have stated before, despite taking precautions and no visible damage the external lcd screen gave out. "Insurance' via credit card was no help either since the price of the phone is subsidized with phone plan. Make sure you buy the extended warranty if you must have this phone. If this meets current military grade standards it should mean peace on earth is just around the corner.

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