Wind Mobile

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Popular Plans

$25 Talk & Text

  • $25.00 per month

$29 WIND

  • $29.00 per month

$33 Monthly

  • $33.00 per month
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Popular Phones

Samsung Galaxy Note5

Samsung Galaxy Note5

Info & Contact

About Wind Mobile

Voice network: GSM, UMTS
Data network: HSPA 1700/2100 MHz

Wind Mobile Customer Service

Mailing Address:
207 Queens Quay West Suite 710 PO Box 114 Toronto, ON M5J 1A7 Canada


Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Wind Mobile Question?

Visit the Wind Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (3.3/10 Avg. rating)

Truly competitive with fast, robust network

from Mobile Syrup (about 1 month ago)

As it stands, I don’t find Wind serves my purposes. The low prices are there for individuals who can’t afford otherwise – say, twenty-somethings stuck out on the lawns of the Molson Amphitheatre – but I need service that I can rely on, even if it does cost more.Wind has done... More

Good enough especially for the price

from AlphaBeatic (4 months ago)

Customer service snafus aside, Wind does seem to have captured just the right aspect of its offering in its current marketing efforts. The company is pushing “piece of mind” as its main selling point, and on that front I couldn’t agree more. My usage mindset changed considerably ov... More

No fess, no contract and unlimited data even with tethering is a great deal

from myCELLmyTERMS (3 years ago)

We now have another choice in the market and competition will be good for the industry. I believe Wind will be a victim of great expectations and they will not be able to live up to them initially. With over $1 billion invested – they have to make money and repay their debts and obligations.&n... More

Weak management and poorly trained customer service reps

from Digital Home (4 years ago)

Wind Mobile encourages deceiving the customer rather than admit problems - from the first sales rep I met to the second line tech support to the supervisor, I was told and promised information and feedback that was nothing more than a lie. The first Wind staffer told me there were better plans... More

False Advertising

(2 days ago)

Whopping big bill for a few days away from Toronto. Big surprise! Coast to Coast is Bullshit service. Misleading advertising--$277 bill! You can anywhere from Toronto, but you can't call Toronto from everywhere, not without a huge big roaming bill. So much for the no surprises slogan.


If I could rate a Zero!

(3 days ago)

Went away for a few days, 80 miles away, still in Ontario and received a whopping big bill for roaming. $277! Coast to Coast coverage is bullshit! Customer service is non-existent. Spend hours on a phone to get someone in the Philippines who is unable to do anything except forward on to a back o... More


Stay the hell away from wind

(5 days ago)

The reason wind is so cheap is because of their services There coverage is the worst I have ever seen yes they say it will improve when. You cannot email them when you call to speak to someone they try to tell you lies The stores and the company are not on the same Page. When I hooked up with th... More


Pitiful Service

(12 days ago)

All over Vancouver there are 'dead spots' where I am unable to make or receive calls/texts. Trying to resolve this with customer service was a complete waste of time. They just tell you whatever they think will get you off the phone. The price is great (less than half comparable plans with the big c... More


Customer Service Non Existent

(13 days ago)

Wind has great rates but if you have a problem good luck getting any customer service. First you can never get anyone on the phone unless you say you're having technical difficulties. Have been chasing them for 2 months to apply a credit to our account that is listed right on our contract. Rather... More


Mixed feelings but I couldn't say WIND is the one

(19 days ago)

Unfortunately I live in an area (not remote at all!) where I constantly lost signal and 3G is just not working (no connection at allll). But it is extremely cheap and great value, unlimited everything, data plan is generous but slow... I lived in US and AT&T was like 100 times faster than Wind so yo... More


WIND is worse than useless

(22 days ago)

I have no words to describe them, as an international student I think they reap us off more than anything in every aspect including sales, they deserve to be sued or something. Wind gives Canada a bad image and should be looked into. In terms of network coverage you will be charged for even being in... More


Good Price but the connectivity is often poor

(23 days ago)

I like wind when it works. I pay less for my plan than I do for my son's data overages with FIDO. I also like the fact that I can get unlimited roaming in the US for $15/MO I also call Europe for $0.02 / min Now for the bad part. Downloading is uber slow to non existant - except when in the states... More



(23 days ago)

Basic coverage and basic data coverage. Expect to lose cell coverage and data regularly. My apartment happens to have coverage and if I walk a bit away from my work building in Burnaby, I get cell coverage. When I am traveling around Vancouver, coverage drops regularly.


Just OK

(27 days ago)

Good service, limited coverage, always messed up billing


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