T-Mobile

A subsidiary of Deutsche Telekom, T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans. T-Mobile prides itself on a strong commitment to customer satisfaction and quality. For the fifth year in a row, they have held the highest ranking in “Overall Customer Satisfaction with Wireless Retail Service” from J.D. Power and Associates, which is the leading conductor of independent customer satisfaction and product quality surveys. The study evaluated satisfaction from wireless customers who recently bought a service plan or phone in a retail store in the past six months. T-Mobile boasts that the reliability of their network and the quality of their service is what differentiates them from their competition.