Straight Talk / User Reviews

I bought a $90 phone from walmart which was a straight talk phone and of coarse...it was a defected phone!!!.....so they mailed me a knew one and hey guess what that one was defected tooo.....soooo i gave them one more chance to send me a knew phone!......what a suprise!!!...this one doesnt work either!!...I... More

I had contracts and found it quite distastful, I moved to Straight Talk and have never been happier. First, I control what I pay, second, I have flexibility where I can change from one plan to another monthly without having to worry about contracts etc., third, I have a diverse group of plans to select... More

This is the most God awful prepaid phone service on earth. It took me a week to get a phone number; when my prepaid time ran out, they didn't notify me like they said they would and they cut off my service. When I called to find out what happened, they said I would have to reinstate my phone service... More

No doubt ST is the best cell phone service around. Just like "all" the other cell phone services customer service is outsourced. Like others, I too had some minors issues (e.g. service disconnected, phone not working, phone lost/stolen, camera not working) but everytime ST came through. They... More

I've had the phone for three months and just beginning fourth. The coverage is about the same as with my Moto Q on Verizon but seems to more readily drop calls in problem areas than the Moto did. MY CONCERNS are with the SERVICE.

1. I have been notified in the MIDST of my month ($45 unlim plan)that... More

I have Verizon for 10 years but hated the price. I switched over to ST in January. I do not see any reception difference. HOWEVER, their website does not allow a change in credit cards. I have contacted customer service 4 times to change the credit card. The rep was unable to access that part of my account... More

Have bought three phones for my family. No problems and will keep on using the service.

I'm using the unlimited plan with StraightTalk and I have nothing to complain about. I only pay $45 a month and I get it all. I've had it for a couple months now and haven't had a problem with service because they use the Verizon network, which surprised me for a prepaid phone. I'm... More

So after trying most of the prepaid providers in the States I have now settled for Straight Talk. Here's why:

Price: At either $30 for the 1000 minute, 1000 text and 30mb data, or $45 for unlimited everything - this is a really good deal. The free 411 calls just sweeten the deal so much more. As... More

I got the Samsung phone with the slider keyboard and I LOVE IT!!! I get the same service as my friends that have Verizon but pay half the price per month...30 bucks for 1000 minutes and 1000 text messages, can't get better than that for a starving college student. And I had a plethora of choices... More

Had a problem activating the phone. Customer service rep had a bad headset and I could not hear him because of interference noise from the bad headset, When I complained about it he hung up on me with out assisting me with my issue. Still trying to activate the phone.

I got straight talk phone at walmarts great looking phone, go on line to activate phone with old number they said they could, got a call saying they couldn,t so they were going to give me a new number that was 48 hours age and the phone is not activated. I ask for my 45 dollars back they don't give... More

Just attempted to activate my straighttalk phone today (Monday-November 16,2009). First attempt was by internet on "straighttalk.com". After completing the questions and hitting "submit", was informed by message that my serial number was already activated by another account. I... More

No English articulation and less comprehension

I've done business all over the world in four languages.

Straight Talk support cannot understand much less speak English.

What little bit I have been able to discern has yielded information that is flat WRONG not misconstrued, not miss classed,... More