Roam Mobility

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Popular Plans

$2.14 per Day Data

  • $0.00 per month

$2.65 per Day Data

  • $0.00 per month
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Popular Phones

Que 5.0

Que 5.0

  • $121 - $169
Que 5.5

Que 5.5

  • $219
Que 4.5

Que 4.5

  • $149

Info & Contact

About Roam Mobility

Voice network: GSM 850 / 1900 MHz, UMTS 1700 / 2100 MHz
Data network: GPRS, EDGE, HSPA, HSPA+

Roam Mobility Customer Service

Mailing Address:
400-311 Water St. Vancouver, British Columbia V6B 1B8

Telephone:
888-762-6487

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Roam Mobility Question?

Visit the Roam Mobility Q&A Forum to get answers, ask a question or help others.

Help inform others by sharing your experience with Roam Mobility

Reviews (3.8/10 Avg. rating)

A no-brainer for travelers

from WordsByNowak (about 1 year ago)

Putting the speed and price together, Roam’s service had an interesting psychological effect on me. I’ve simply never had the luxury of a whopping nine GB of mobile data before. The more that sank in, the more I let myself go and the more I used my phone. It wasn’t long before I st... More

Their service is worth checking out

from iPhone in Canada (2 years ago)

After travelling in the US with Roam Mobility I can definitely say that their service is worth checking out. No matter how long you’ll be in the US or where you go while you’re there, you’ll be able to keep yourself connected without having to overpay for roaming packages from the... More

Terrible, Horific Service or Lack Of It!

(13 days ago)

I purchased 3 days of service for my sim card on S3 and purchased Roam phone. This was in mid-April. During the entire time we had no service availablew whatsoever! Call-chatted 4 times from late April up to 3 weeks ago and was assured each time that "my supervisor will call you tomorrow to remedy t... More

  1/10

HORRIBLE!!!!!!!! had to prove that SIM card was defective

(13 days ago)

Purchased a Roam Mobility SIM card, based off a good recommendation. (READ READ READ REVIEWS in future) Unlocked my phone; paid for 3months of service. Card didn't work..called company after 2 days, only to be told that my phone was no good(Samsung Galaxy S4). To prove to the customer service REP,... More

  1/10

Works Great

(23 days ago)

Travelled extensively through Washington stae and Las Vegas with no issues. Works as stated on my S3. Would recommend it for anyone travelling to the US.

  9/10

Return policy dismal

(about 1 month ago)

I have tried for 4 days to get an answer about returning a defective Que phone to no avail. I have spoken to their customer service team twice and they tell me it takes a least two days for a response on how to send it back. Day four and counting, do not, I repeat do not deal with them for purchasi... More

  1/10

Unresponsive company

(about 1 month ago)

I purchase 8 days of service while roaming in New York State and Vermont and never did get the phone to work in spite of their technical support attempting to fix the problem three separate times. Asking for a refund, I get nothing...silence...totally unresponsive. I launched a BBB complaint and sti... More

  1/10

Look hard for other providers.

(3 months ago)

do not buy any of their hot spots. If you can not put their sim card directly into your IPAD don't even get their data service. I purchased on of their Hot Spot devices and didn't work from day one. so I put the Hot Spot sim card into my IPAD AIR and worked most of the time. It is terrible. I... More

  2/10

Poor reception and worse customer service

(6 months ago)

When I travelled to the states for two months in late 2014, I first checked the coverage maps that indicated I would receive good connectivity. In reality, I was connected only a fraction of the time and was left without service when I needed it most. When I complained, an agent assured me that I wo... More

  2/10

No Service, No Support.

(about 1 year ago)

I've used them before and it worked reasonable well but last week I took a 3 day trip to Buffalo NY with a Roam Mobility iPhone SIM and iPad SIM. The iPhone worked with reasonable signal strength, Text worked, Data never worked except for about one hour on each device total. The carrier Icon said... More

  1/10

If you need reliable data, do NOT buy.

(about 1 year ago)

Used Roam with great success in Georgia, Tennessee, and North Carolina, but the next time I used it, I could not even get data coverage in Chicago and Miami, plus most of Florida. Was told the "system was overloaded" by a very nice but unhelpful customer service agent and she read some pre-written... More

  4/10

Let card expire found a better method...

(about 1 year ago)

Useless in the northern states, from Chicago to Spokane

  2/10

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